We are a US-based company, located in Chicago. Our experience center is located at 5875 N Lincoln Ave Suite #132, Chicago, IL, 60659.
Yes, Intense Oud is an authorized distributor/reseller of over 70+ brands, including Lattafa, Rasasi, and Armaf. We obtain our products through a direct supply chain from the manufacturers. For additional information, connect with us at info@intenseoud.com.
Our experience center is located at 5875 N Lincoln Ave Suite #132. Our fulfillment center and warehouses are based within the greater Chicago area. For wholesale orders, we recommend confirming shipping times with your sales representative. Generally, we ship wholesale orders within 2-3 business days.
We do not offer returns on wholesale orders. However, if there are issues with your order or items arrive damaged, please contact your sales representative, and we will resolve it as soon as possible.
Yes, we ship orders globally. However, customs or duty charges are the customer's responsibility. Contact your sales representative for specific questions related to international shipping.
Yes, you can place a wholesale order and pick it up. However, wholesale orders take time, so please confirm the pickup time with your sales representative.
Yes, we offer corporate gifting. We have a special collection for gifts, including occasion-specific sets. Contact sania@intenseoud.com for more details.